Privacy Policy — z777 Online Gaming Pakistan

1Who We Are

z777 is an online gaming platform serving players across Pakistan. The platform offers Casino games, Slots, Fish Games, Bingo and related services, all denominated in PKR and accessible via mobile and desktop. z777 is the data controller responsible for the personal information collected through this platform.

When we refer to "z777", "we", "us" or "our" in this Privacy Policy, we mean the operator of the z777 platform at z777.ml. When we refer to "you" or "your", we mean any individual who uses, registers on or interacts with z777 in any capacity.

If you have questions about this Privacy Policy or want to exercise any of your data rights, you can reach our support team at [email protected]. We aim to respond to all data-related queries within 5 working days.

2Personal Data We Collect

z777 collects personal data from you in several ways — directly when you register or interact with the platform, automatically as you use it and from third parties involved in payment processing. Here is a breakdown of the categories of data we collect:

Registration and Account Data

When you create a z777 account, we collect:

• Full name as it appears on your identity document
• Email address
• Mobile number (used for account security and communications)
• Date of birth (to verify you meet the 18+ age requirement)
• Username and password (password stored in encrypted form only)
• CNIC or passport number (collected during identity verification)

Financial and Payment Data

To process deposits and withdrawals in PKR, we collect:

• JazzCash or Easypaisa account numbers linked to your account
• Bank account details or Raast ID provided for withdrawals
• Transaction history including deposits, withdrawals and bonuses
• Payment verification data required by our payment processors

Identity Verification Documents

For KYC (Know Your Customer) compliance, we may collect copies of:

• Pakistani CNIC (front and back)
• Passport or other government-issued photo ID
• Proof of address or additional supporting documents where required

Usage and Technical Data

When you use z777, we automatically collect:

• IP address and approximate location (city/region level)
• Device type, operating system and browser information
• Pages visited, games played and session duration
• Login timestamps and activity logs
• Bonus usage, wagering activity and responsible gaming tool usage

3How We Use Your Personal Data

z777 uses your personal data for clearly defined purposes. We do not use your data for anything beyond what is described here without obtaining additional consent where required.

z777 will never use your personal data to make fully automated decisions that significantly affect you without giving you the opportunity to request human review. If you believe an automated process has affected your account unfairly, contact our support team.

4Legal Basis for Processing Your Data

z777 processes your personal data on one or more of the following legal grounds, depending on the specific purpose:

• Contractual necessity: Processing required to fulfil our obligations under the Terms and Conditions you accepted when registering — such as operating your account, processing payments and verifying your identity.
• Legitimate interests: Processing carried out for purposes that are in z777's legitimate business interests and do not override your rights — such as fraud detection, platform security and improving our services.
• Legal obligation: Processing required to comply with applicable legal obligations, including anti-money laundering (AML) requirements, financial record-keeping and responding to lawful requests from authorities.
• Consent: Processing based on your explicit agreement — such as receiving marketing emails or SMS promotions. You may withdraw consent at any time by contacting support or adjusting your account notification settings.

5Sharing Your Personal Data

z777 does not sell, rent or trade your personal data to third parties for their own marketing purposes. Your data is only shared with carefully selected third parties where it is necessary to operate the platform or comply with legal obligations.

Categories of Third Parties We Share Data With

• Payment processors: JazzCash, Easypaisa, Raast and banking partners receive the minimum payment data required to process your PKR transactions securely.
• Identity verification providers: Third-party KYC service providers who assist in verifying the identity documents you submit. These providers are bound by strict confidentiality obligations.
• Game providers: Game software developers whose titles appear in the z777 Game Lobby may receive anonymised session data for the purpose of game performance analytics.
• Fraud prevention and security services: Specialist providers who help z777 detect and prevent fraud, money laundering and other financial crimes. Data shared for this purpose is treated with strict confidentiality.
• IT and hosting providers: Infrastructure and cloud service providers who host the z777 platform. These providers access data only to the extent necessary to deliver their technical services.
• Law enforcement and regulatory bodies: z777 will disclose personal data to authorities where required to do so by law or in response to a lawful request, such as a court order or official investigation.

All third parties with whom z777 shares personal data are required to handle it securely, use it only for the specified purpose and comply with applicable data protection standards. z777 does not authorise any third party to use your data for their own independent purposes.

6Payment Data and Financial Privacy

Given that z777 processes real-money transactions in PKR, payment data is treated with an especially high level of care. All financial data transmitted between your device and z777's servers is protected by SSL/TLS encryption. z777 does not store full payment card details on its own servers.

When you make a deposit via JazzCash or Easypaisa, the transaction is processed directly through those platforms' own secure systems. z777 receives only a transaction confirmation and reference, not your full wallet credentials or PIN.

Withdrawal requests are matched against the verified payment details on your account. z777 will only send funds to a payment method registered in your name that has been verified as part of the KYC process. This protects both you and the integrity of the platform.

7Cookies and Tracking Technologies

z777 uses cookies and similar tracking technologies to make the platform work properly, remember your preferences and understand how players interact with different parts of the site. Here is a summary of the types of cookies used:

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled without breaking core functionality.
• Functional cookies: Remember your preferences such as language settings, last played game and display options. These make your experience more convenient but are not strictly required.
• Analytics cookies: Help z777 understand which games are most popular, where players spend their time and where technical issues arise. This data is aggregated and anonymised where possible.
• Security and fraud detection cookies: Used to identify suspicious activity, detect bots and prevent unauthorised account access.

Most browsers allow you to manage or block cookies through their settings. Please be aware that disabling essential cookies may prevent some parts of z777 from working correctly, including the login and cashier functions.

8How Long We Keep Your Data

z777 retains your personal data for as long as your account is active and for a defined period after account closure. Retention periods vary depending on the type of data and the reason it was collected:

• Account and identity data: Retained for the lifetime of your account plus a minimum of five years after closure, primarily to comply with financial record-keeping and anti-money laundering obligations.
• Transaction and payment history: Retained for a minimum of five years from the date of each transaction in line with standard financial compliance requirements.
• KYC documents: Retained for the duration of your account plus the required post-closure compliance period. Copies are securely destroyed once the retention period ends.
• Customer support communications: Retained for three years from the date of the interaction to allow us to refer back to previous queries and provide consistent support.
• Marketing preferences and consent records: Retained for as long as you have an account or until you withdraw consent, plus one year to maintain an accurate record of your preferences.
• Technical and usage logs: Typically retained for 12 months on a rolling basis unless required for longer due to a fraud investigation or security incident.

When data reaches the end of its retention period, it is securely deleted or anonymised so it can no longer be linked to you as an individual.

9How We Protect Your Data

z777 takes data security seriously and applies a range of technical and organisational measures to protect your personal information from unauthorised access, loss, misuse or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted between your device and z777 servers
• Encrypted storage of sensitive data including passwords and identity documents
• Access controls ensuring that only authorised staff can access player personal data, and only to the extent required for their role
• Regular security audits and vulnerability assessments of the platform
• Two-factor authentication available for player accounts to add an additional layer of login security
• Continuous monitoring for suspicious login activity, unusual transaction patterns and potential data breaches

While z777 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You also play an important role in keeping your account safe — use a strong, unique password, do not share your login details and log out of your account when using a shared device.

10Your Data Rights

As a z777 player, you have a number of rights in relation to the personal data we hold about you. These rights are described below. To exercise any of them, contact our support team and we will respond as promptly as possible, typically within 5 to 10 working days.

Please note that some of these rights may be limited where z777 is required to retain or process your data to comply with legal obligations — for example, financial record-keeping requirements that apply regardless of account closure.

11Minors and Age Verification

z777 is strictly an adult platform and is not intended for anyone under the age of 18. We do not knowingly collect personal data from minors. Age verification is a mandatory step in the account registration and KYC process precisely to prevent underage access.

If z777 becomes aware that a player account has been created by or on behalf of a person under 18, that account will be immediately suspended, all transactions will be reviewed and any deposits will be returned to the original payment method. No winnings from an account found to belong to a minor will be paid out.

If you are a parent or guardian and believe your child has created a z777 account, please contact us at [email protected] immediately and we will take action without delay.

12Changes to This Privacy Policy

z777 may update this Privacy Policy from time to time to reflect changes in how we operate, new services we introduce, changes in payment processing or updated legal requirements. The date shown at the top of this page will always reflect when the policy was last revised.

Where changes are significant — such as a new category of data being collected or a change in how data is shared — we will notify registered players by email or through an in-platform notification before the changes take effect. For minor updates, the revised policy will simply be published here with an updated date.

Continuing to use z777 after a policy update has been published constitutes your acceptance of the revised Privacy Policy. If you disagree with any change, you may request account closure and we will process a final withdrawal of your verified balance.

13Contact Us About Privacy

If you have any questions, concerns or requests relating to this Privacy Policy or how z777 handles your personal data, please do not hesitate to get in touch. Our support team handles all privacy-related queries with care and discretion.

When contacting us about a data request, please include your registered email address and a brief description of your request so we can verify your identity and assist you as efficiently as possible.